• Reservations for spa treatments at our Serayu Spa can be done at Serayu reception or by calling 0 or 3 on the phone in your room. We strongly encourage all of the guests to schedule their spa appointments first to be able for us to allocate the time preferred.
• Serayu spa open daily 09.00am-09.00pm and the last treatment reservation is at 08.00pm for one hour spa treatment.
• We kindly request all of the guests should arrive at least 5-10 minutes prior to the spa treatment appointment time, arriving late will limit the time of the treatment. For the first visit at Serayu spa, all of the guests will be asked to complete confidential consultation form. This is to check for possible contraindication to any treatments.
• All the guest before treatment must be take a warm shower at our spa room
• All the guest used hand sanitizer, wash hand, used face mask following protocol Covid ‘19
• All the guest treatments will be finished as time scheduled.
• All guests must leave the treatment room no later than 5 minutes after the treatment is completed, for the preparation of the next guests.
• All guests wishing to cancel their spa treatment appointments, must provide us with a minimum notice of 6 hours in advance, 50% cancellation fee will be applied if the cancellation is less than 6 hours.
• We are providing our professional therapist and spa treatment, NO sexual harassment of any kind is tolerated, the treatment might be immediately stopped for such a case.
• Valuables, we recommend that no jewelery be worn at the spa.The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the spa premises.
• All guests are required to honor the Spa Etiquettes above in order for us to provide maximum pleasure and pleasant care to all of our clients

Serayu Spa is a haven of relaxation designed to help you slow down and temporarily disconnect from the trappings of modern living. It is a place where you can unwind, recharge and make the most of your stay on the island of Bali with a choice of nurturing body and beauty rituals. Whether you choose to share your spa experience with a friend or loved one, or simply go it alone, we promise a session of personal indulgence that will leave you looking good and feeling even better. Embrace wellness and celebrate themoment!

Serayu Spa is proudly using Pevonia Botanica, Pevonia Botanica the multi-award-winning facial and skincare ranges and spa treatments, the finest quality product with 100% natural ingredients and organic formulation. Pevonia Botanica providing maximum holistic wellness, skin rejuvenation and radiance, through the outstanding skincare solution while maintaining an affinity with nature through green, natural formula, and manufactured with cutting edge technology to ensure avisible result